Plan the job
Write an automation brief
Describe the trigger, decision rules and exceptions before choosing a tool.
The resource library
Practical reference material for commissioning websites, internal tools and business automation.
Turn a business problem into a bounded workflow with named owners and measurable acceptance.
Review the deliveryCheck the running system, the handoff and the recovery path before accepting a release.
Operate the systemKeep data, access and failure handling explicit as the software becomes part of daily work.
Plan the job
Describe the trigger, decision rules and exceptions before choosing a tool.
Plan the job
Trace the customer’s action through to the business receiving it.
Review the delivery
Review the behavior you commissioned, including failures and handoff.
Review the delivery
Check the published site and keep a known previous version.
Operate the system
Specify formats, identifiers and ownership before connecting systems.
Operate the system
Track whether the business outcome completed and who handles failures.